Sophie Fusco Mckeown

Led accessibility planning and delivery across all 18 courts at Wimbledon 2025, ensuring compliance with UK Equality Act standards and AELTC's own accessibility commitments. Coordinated wheelchair seating allocations across Centre Court, No. 1 Court, and No. 2 Court, managing a combined accessible capacity of over 800 spectators per session. Worked closely with steward teams, transport partners, and medical staff to develop and implement accessible arrival and evacuation procedures. Conducted pre-tournament accessibility audits across the grounds and actioned remedial works in coordination with facilities management. Served as the primary point of contact for spectators with accessibility requirements throughout the two-week tournament, handling over 300 individual assistance requests across the fortnight.

Coordinated volunteer operations across two match venues in Copenhagen during the 2025 IHF Men's World Handball Championship, managing a pool of 120 volunteers across roles spanning spectator services, accreditation, media liaison, and team hospitality. Worked closely with the Danish Handball Federation and local organising committee to ensure consistent service delivery across the group stage and knockout rounds. Oversaw daily briefings, shift scheduling, and real-time issue resolution on match days. Supported the processing of over 18,000 spectators across six competition days at Royal Arena, maintaining crowd flow and safety standards in line with IHF operational guidelines.

Oversaw day-to-day operations at Stade de France during the Paris 2024 Olympic and Paralympic Games, managing a team of 45 staff across security, logistics, and spectator services. Coordinated with international delegations, broadcast partners, and local authorities to ensure seamless event delivery across 12 competition days. Managed venue capacity of 80,000 spectators per session, maintaining compliance with IOC safety and accessibility standards. Delivered all events on schedule with zero critical incidents across the full competition period.